This document was last updated May 2018
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction. We do not collect information from individuals under the age of 13. If you are under the age of 13, we ask that you do not submit any personally identifiable information through the Site. If we have specific knowledge that an individual under the age of 13 has submitted personally identifiable information to the Site, we will delete such information permanently and without notice.
Except as described below, SecurePalm M Security will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements; (2) to protect and defend the rights or property of SecurePalm M Security ; (3) to enforce the SecurePalm M Security Terms of Service; or (4) in the event of a merger, acquisition or sale of all or substantially all SecurePalm M Security ’s assets relating to the business in connection with which the information was collected. SecurePalm M Security collects personally identifiable information that can be divided into the following categories:
Partner Product Purchases: Some products offered via the Site are third-party products (“Partner Products”) offered by SecurePalm M Security’s partners (“SecurePalm M Security Partners”). If you purchase Partner Products from this Site, SecurePalm M Security will ask you to provide personally identifiable information as part of the installation/registration process (including but not limited to your name, email address and credit card information). You are required to provide this information in order to conclude the transaction. SecurePalm M Security provides this information, except credit card information, to the applicable SecurePalm M Security Partner to enable the applicable Partner to register your purchase and verify support eligibility. SecurePalm M Security will require the applicable SecurePalm M Security Partner to use your information only to verify support eligibility and, in the case of certain Partner Products, to provide you required updates. SecurePalm M Security will not share this information with any other third party.
Co-branded Pages: SecurePalm M Security provides commerce functionality for selected partner companies who wish to offer SecurePalm M Security products to their customers and/or users. If you come to the Site by accessing a link provided by a partner company, you will be informed that your information (not including credit card) will be shared with the partner company. You will have the option to “opt-out” of promotional communications from both SecurePalm M Security and the partner company when you register your product.
Credit Card Information: If you use a credit card to purchase products via this Site, your name as it appears on the credit card, the credit card number, expiration date and billing address will be encrypted as it passes over the Internet. SecurePalm M Security does not record or keep your credit card information for online credit-card transactions; rather such information is simply passed through to our contracted payment processing vendor. SecurePalm M Security may access such information through the payment processing company, but does not do so except to process refunds or adjustments, or when annual renewal of subscription is elected, and to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for SecurePalm M Security ’s compliance, in SecurePalm M Security ’s discretion, with applicable law.
Volume Sales Form: If you request volume licensing information online, we will ask you for information necessary to complete the transaction such as company name, email address, needs assessment and your organization’s primary business activity.
Partner Application: If you request participation in the partner program online, we will ask you for information necessary to complete the transaction such as company name, email address, and company profile.
Loss of Internet Connectivity During Use of SecurePalm M Security Products: If you have installed certain SecurePalm M Security products, in very rare instances you may lose connectivity to the Internet due to an error on your computer or a hacker threat. In this rare event, you will receive instructions from SecurePalm M Security on how to regain connectivity to the Internet. You will be given the opportunity to submit an error report to SecurePalm M Security for diagnostic purposes only. Your decision to submit an error report to SecurePalm M Security is purely voluntary. If you do submit such an error report, SecurePalm M Security will copy error logs from your computer for error diagnosis. Any personally identifiable information contained in such error logs is purely incidental, will not be otherwise used by SecurePalm M Security or shared with any third parties, and will be permanently deleted from our systems upon completion of our analysis.
Surveys: SecurePalm M Security periodically requests information from users via surveys. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information. SecurePalm M Security uses both in-house and third-party Web-Based Interviewing Systems to compile the surveys. Information requested in the surveys may include broad demographic information (such as zip code, age level) for aggregate use and does not identify the user. No cookies are used. Survey information is not sold, shared, or rented to any third party, and is used internally solely by SecurePalm M Security for purposes of improving the use and satisfaction of this Site, Services, and our products.
With your permission, SecurePalm M Security will send you communications, including informative emails/newsletters about product upgrades, product updates, new products, and services. These communications provide you with special offers that may be of interest to you, and may include paid advertisements from third parties. SecurePalm M Security uses a third-party provider of outbound email technology to send email from their servers on our behalf. The provider does not collect information about you but does collect requests to unsubscribe.
SecurePalm M Security has relationships with business partners that provide a number of third-party products and services. With your permission, SecurePalm M Security will notify you about special offers that may include links to third-party products and services.
Persistent “cookies” are small pieces of information that your browser stores on your computer on behalf of a Web site that you have visited. The Site does not use persistent cookies. In order to complete transactions on our site, we do use session cookies. These session cookies do not collect information about you, only about your browser session, and they are destroyed when you close your browser. No data is stored on your computer.
Third parties may be placing and reading cookies on your browsers or using web beacons to collect information in the course of advertising being served.
Clear Gifs (Web Beacons/Web Bugs)
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We (SecurePalm M Security and/or our contracted web analytics provider(s)) do keep track of the domains from which you access our Site and Services on the World Wide Web, and may log IP addresses or other identifiers for statistical purposes. We do this to gather broad demographic information for aggregate use to identify and analyze trends and the results of our marketing efforts, to help diagnose problems with our servers and to administer the Site and Services, and analyze users’ movements. We may periodically share aggregate demographic information with our business partners. IP addresses and other identifiers are not linked to personally identifiable information.
Security of Your Information
When you enter sensitive information (such as your credit card number) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
If you have any questions about the security at our Site, you can send an email to firstname.lastname@example.org
Please note that this email address will reject messages with attachments of any kind.
Behavioral Targeting / Re-Targeting
Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
SecurePalm M Security Services
In the course of normal operation, SecurePalm M Security security products may contact servers operated by, or under contract to, SecurePalm M Security . These communications are for the purpose of providing more specific information about security threats, system configuration, and the presence or properties of software, as well as to allow SecurePalm M Security to aggregate data in the interest of improving our Services and products.
No personally identifiable information is gathered during interactions with SecurePalm M Security Services. We may aggregate data in order to analyze geographic or other demographic patterns, and may make such aggregated data available to Partners. Such aggregations will not reveal personally identifiable information about particular users.
You may opt out of these communications with SecurePalm M Security during the installation and registration process. If you opt out, no information will be sent to SecurePalm M Security ; however, this may diminish the advisory, diagnostic, or other content being served to you.
Links to 3rd Party Sites
Social Media Widgets
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Correcting/Updating Personally Identifiable Information
You are free to update or delete inaccuracies within your information at any time directly through our Site. At your request, SecurePalm M Security will change your information; we may request evidence of your identity before doing so. Inasmuch as your information will never be used without your explicit consent, we are not able to update the email address to which you subscribe to SecurePalm M Security communications on your behalf. Should you wish to update the email address at which you receive communications from us, please see the next section (“Updating/Unsubscribing Your Email Address”) below. We will try and respond to your access request within 30 days.
To change your information, or request that your information be changed, please use one of the following options:
Send email to us at firstname.lastname@example.org
Please note that this email address will reject messages with attachments of any kind.
By Postal Mail:
Attn: Privacy Contact
Maas Technologies INC
600 White Oakrigde Road
Short Hills, New Jersey
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.